PRO PROGRAM - Creative Backyard Concepts

Professional drilling outdoor wood fixture

Who it’s for

Our trade discount and catalogue of durable, contemporary backyard products are available to licensed professionals that work with residential clients to turn their ordinary outdoor spaces into backyards for outdoor living:

Exterior Remodeling Contractors
Residential design-build firms
Landscape Architects
Landscape Designers
Hardscape/Masonry/Concrete
Installers
Custom Home Builders
Not listed but licensed? Let’s chat anyway.

PRO Member benefits

Exclusive Trade Pricing

Transparent, preferential pricing designed to deliver value for both you and your clients – ensuring your recommendations align with budget and vision.

Integrated by Design

A purpose-built, pre-configured product suite, designed to integrate seamlessly into professional project scopes while broadening solutions with turnkey packages that expand possibilities while eliminating complexity.

Visualization & Planning Tools

From augmented reality tools that help clients envision products in their space to dedicated support for technical and installation guidance, we’re here to simplify your workflow.

Effortless Online Ordering

Enjoy a frictionless, consumer style ecommerce experience with clear pricing and direct checkout no phone calls, no haggling, just efficiency.

Priority Service & Support

Whether you prefer a hands on partnership or a self serve approach, our team adapts to your process. Need engineering insights? We’ve got you covered.

How It Works

Our PRO Program is easy to join. You are just 3 simple steps away from PRO access to Creative Backyard Concepts:

Submit the application form.
Our PRO team will reach out within 1-3 business days.
If approved, you will get your PRO login to begin shopping and be assigned a dedicated PRO Specialist to help you maximize our programs benefits.

Frequently Asked Questions

Is there a fee to be a PRO partner?

No, there is no cost to becoming a PRO partner. There are no minimums, maximums, or quotas to maintain your status.

Are marketing materials available for PROs?

Yes. As a PRO, you’ll have access to our Resource Center, which includes brochures, sell sheets, and other helpful marketing materials.

Can I sell or market these products on my website?

You are welcome to use our product and lifestyle photos and videos to showcase the variety of options you offer to clients on your website or social media. However, you may not list individual products for sale or display pricing.

How does the 5-year product warranty work?

Our products are backed by a 5 year comprehensive warranty, providing peace of mind for both you and your clients. We handle the warranty through you and can transfer coverage directly to the customer upon request.

Can I set my own labor rates?

Yes. You have full control over the rates you charge your clients. We are happy to help you with build-time estimates for each product.

What is the cost of shipping?

Shipping is included in the product price.

What is the product lead time?

The average lead time for our products is approximately two weeks.

What does Preferred Placement delivery include?

Also known as “Threshold Delivery”, our Preferred Placement delivery will be scheduled by appointment with a 2 person delivery team delivering to your preferred placement (driveway, garage, or backyard.) It will ship via BYD Logistics, and a tracking number will be sent when your order leaves our warehouse. Please ensure someone is on site to receive the delivery and provide a signature.

Who We Are

We design and build outdoor products that help people live more fully in the spaces they already love. From high performance outdoor kitchens to beautifully crafted pergolas and gazebos, our lineup is made for homeowners who value connection, comfort, and quality.

Every product is thoughtfully engineered to simplify planning and installation for you, while delivering modern design, durability, and industry leading support families will enjoy for years.